We understand that it's important for you to understand the timelines and decision points. Here are the four steps every new Coffee Boom supplier goes through.
We grow together
with those who
values for quality
Coffee Boom boasts over 130 coffee shops, an in-house kitchen, The Sweet Lab, and a roasting micro-facilities. Every day, our network receives coffee beans, ingredients, packaging, and equipment. If you offer consistent quality and transparent operations, we'd love to hear from you.
Supplies
Response time
up to 5 business days
Regions
Kazakhstan, Uzbekistan, Kyrgyzstan
Phone
mon — fri, 09:00 — 18:00
Purchasing department
Scope
Stats
130+
coffee shops
3
in-house facilities
12
cities
15
years on the market
What does it mean
to work
with Coffee Boom
We build long-term relationships with suppliers who maintain quality. Our company is growing, and so are your purchase amount. A few words about how we work.
Why Coffee Boom
Company size
130+ coffee shops, the Food Factory, a roasting micro-facilities, and the Sweet Lab. One contract — dozens of consuming shops and predictable volumes.
Long-term contracts
We don't switch partners every season. Audited suppliers work with us for years — this gives both parties stability and time to improve.
Transparent conditions
Clear payment terms, a straightforward acceptance procedure, and quality feedback. No verbal agreements or gray areas — everything is recorded.
Direct contact
Each category has its own manager. No endless back-and-forth: you know who makes the decisions and when.
Categories
What do we buy
If your product or service falls into one of the categories below, please feel free to submit a request. If your category isn't listed but you're confident your proposal is a good fit, please submit a request as well. We review non-core requests quarterly.
Coffee and coffee beans
Green grain from importers and trading houses, specialty lots, and single-variety varieties. Declarations of origin and consistent quality are required.
Dairy products
Milk, cream, cheeses, and cottage cheese. Alternative milks: oat, almond, coconut. Volumes are large, supplies need to be regular.
Grocery and confectionery
Flour, chocolate, cocoa, nuts, dried fruit, spices. Raw ingredients for our Sweets Lab and Food Factory.
Fresh products
Farm-raised meat and fish, vegetables and fruits, herbs. Local suppliers are a priority —short-term availability and a fresh menu is required.
Packaging
Cups, lids, spoons, bags, cake boxes, and delivery boxes. Branded and eco-friendly packaging are available for separate tenders.
Logistics
Delivery services to ship between warehouses, factories, and coffee shops. Refrigeration and regular logistics, intercity shipping, express delivery.
Things which are important
Not cheaper, but more stable
"We don't compare suppliers by price. We compare them by how they perform on their third month of work — when the initial excitement has worn off and the season is in full swing."
— Coffee Boom purchasing team
Upr choise is not based just on the lowest price. A group of 130+ coffee shops operates on a daily basis, and a single supplier's failure is worth more than the interest savings. Therefore, we look at whether our partners can handle the load— both theoretically and practically.
01
Certification and declarations
We request declarations of conformity, quality certificates, and documents of origin and storage immediately. Without these, we cannot place the goods on our display cases.
02
Supply stability
A regular schedule, clear timing, and a clear Plan B in case of any problems. "Not in stock right now, we'll deliver in two weeks" isn't our style.
03
Transparent pricing
A fair price list, generous discounts with clear tiers, and pre-defined indexation. We're open to price discussions — but not to surprises.
04
EDI и работа в системе
Электронный документооборот, готовность интегрироваться с нашей учётной системой, выгрузка остатков и накладных в нужном формате.
05
Readiness for audit
Before signing a contract, we visit the production facility or warehouse. This is not just words — it's part of the guarantee for our guests.
How do we work
From an offer
to your first
supply
An offer
Submit the form below, attaching links to your price list and presentation. The supply category manager will receive it within a day.
Samples & meeting
If the category of your product or service and conditions interest us, we'll invite you to a meeting and ask you to send samples for tasting or testing.
Audit
Production and quality control specialists visit your production site. We also negotiate commercial terms.
Contract
We sign an agreement, connect EDI, and set up delivery across our coffee shops and factories. From there, we'll work together.
Feedback
Tell us
about
your product
Briefly describe your offer, volumes, and geographic reach. We'll forward your request to the relevant manager.
What to attach
Links to the presentation about your company, price list, quality declarations, your website and case studies.
What is important to mention
Delivery regions, average volumes, EDI readiness, availability of service support.
Response time
Up to 5 business days. If we don't need your product right now, we'll still respond and keep your contact information in our database.
